Your Privacy Choices
At MellowHem, we respect your privacy and want you to understand the choices available regarding your personal information.
This page explains how to manage marketing communications, request information about your personal data, and exercise applicable privacy rights.
1. Managing Your Personal Information
Depending on applicable law, you may have rights to request:
-
Access to personal information we hold about you.
-
Correction of inaccurate information.
-
Deletion of eligible personal information.
-
A copy of your personal information.
-
Restriction of or objection to certain processing activities.
To submit a privacy request, contact:
Please include "Privacy Request" in the subject line.
We may require reasonable identity verification before processing certain requests.
2. Marketing Email Preferences
If you receive promotional emails from MellowHem, you may unsubscribe using the unsubscribe link provided in those emails.
You can also contact service@mellowhem.com to request removal from marketing communications.
You may still receive necessary communications regarding orders, payments, delivery, or customer support.
3. Cookies and Tracking Preferences
Our website may use cookies and similar technologies for essential functionality, analytics, and advertising where enabled.
You can manage cookies through your browser settings.
Where our website provides a cookie consent or preference tool, you may also use that tool to manage available choices.
Where required by law, non-essential tracking technologies will be subject to appropriate consent or other applicable requirements.
4. Advertising Privacy Choices
Depending on your location and applicable law, you may have the right to opt out of certain targeted advertising activities or disclosures of personal information to advertising partners.
To request assistance with these choices, please contact:
Where legally required, additional opt-out controls will be made available through the website.
5. Privacy Requests
When contacting us about a privacy request, please provide enough information to help us understand and locate the relevant records.
Do not send full payment card details or sensitive identification documents by ordinary email.
If verification is required, we will explain an appropriate method.
We will respond within applicable legal deadlines.
6. Additional Rights
Residents of certain jurisdictions, including the European Economic Area, United Kingdom, and some U.S. states, may have additional privacy rights.
These rights depend on applicable law and the circumstances of the request.
Nothing in this page restricts mandatory privacy rights.
7. Contact Information
Store: MellowHem
Business Name: Chenshi Department Store, Songyuan Economic and Technological Development Zone
Email: service@mellowhem.com
Phone: +86 13159581374
Address:
Unit 3, Room 101, Building A9
Rhine Huaxi·Heyue, Jinghu South Road
Wanfu Community, Economic and Technological Development Zone
Songyuan City, Jilin Province
China
For more information, please review our Privacy Policy.